![]() ![]() If this is the case see the Smartware Help for any information on turning off that feature (if it exists). ![]() Depending on how the Smartware program is configured it may be performing File Versioning or creating a History of files so a user can recover previous versions of the file. From there one can use Windows File Explorer or Mac Finder to search though that share for the file(s)/directory(s) that are consuming the most data and then remove them if needed. If one has filled their My Cloud with user files, then one can start by using the My Cloud Dashboard > Shares page to see which specific Share is consuming the most space. WD Sync is a different program than WD Smartware. Which directory contains the hidden files created by WD Sync? I did change Smartware to only keep one backup for each fileĪre you using WD Sync? If not then the various discussions on removing the hidden WD Sync folder are not going to help.There are several free third party backup programs, here are a few of them: If one only needs a backup program use Smartware for Windows or Time Machine on Mac or use a third party backup program. The downside however with third party solutions is remote syncing isn’t possible or requires additional unsupported modifications via SSH or using the insecure FTP. Again, the solution is, if you need a sync program but are having trouble with WD Sync that cannot be resolved, don’t use WD Sync use a third party program like Free File Sync (link posted above). WDTemp folder in particular in the following post/thread:įor some the WD Sync program works fine, for others its nothing but problems. There is some possible explanation on the. There doesn’t appear to be a way to disable that version feature or reduce the number of versions retained within the WD Sync program. The program keeps up to five previous versions of a file it syncs. As explained its part of the way WD Sync works. The “Cloud” is not creating the files, WD Sync program is. ![]()
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